Support

For questions, problems or feedback about Qirsh, contact us below.

Email us

For a problem, tell us what happened, what you expected and which phone you use. Include the app version if you know it.

If a number looks wrong, you can include a screenshot. Hide personal and financial details unrelated to the problem. Never send passwords, verification codes or card details.

Delete your account and data

You can use Qirsh without an account. If you did create one, you can delete it at any time:

Open Qirsh and go to Profile, then Account.
Choose Delete account & data and confirm.

After successful deletion: your account, active profile and cloud backup are removed. The app asks whether to keep or erase your local budget. Limited usage, billing and security records may remain to reconcile charges, prevent repeated allowance claims or meet legal duties; deleting an account does not reset those limits.

Separate records: store purchases, provider logs and backups, and any records retained for support or legal duties may remain for their applicable retention periods. See the Privacy Policy. Deleting the account does not cancel a subscription or request a refund; manage these separately through the store.

If you cannot open the app, email support@qirshapp.com and ask us to delete the account. Use your account email if you can; we may need to verify your identity. Data-rights requests follow the statutory periods described in the Privacy Policy.

Cancellation and refunds

Cancel renewal in your Apple App Store or Google Play subscription settings. For refunds, use Apple’s refund process or Google Play’s refund process. For a Google Play purchase, you can also contact us with its order reference; do not send card details. Cancellation does not automatically refund a past charge. We offer no additional money-back guarantee; store rules and mandatory consumer rights apply. See the Terms.

Common questions

Can I download Qirsh yet?

Qirsh is still being prepared for launch on iPhone and Android. There is no public download or confirmed launch date yet.

Do I need an account?

The core budget works on your phone without an account and without internet. An account is needed for the assistant, buying or restoring Pro, and cloud backup.

Does Qirsh read my messages automatically?

No. You choose which bank message to paste. The importer reads that text on your phone, without permission to access your inbox.

Which bank messages does it understand?

Purchase messages from Al Rajhi Bank and Bank AlJazira today. You always review what Qirsh found before it is saved, and adding an expense by hand works with any bank.

Is Qirsh connected to my bank account?

No. Qirsh does not connect to your bank account or make transfers or payments. It uses the records you enter or import.

Is Qirsh financial advice?

No. Qirsh is a budgeting tool that helps you see your own numbers. It is not a licensed financial adviser.